For the complete documentation index, see llms.txt. This page is also available as Markdown.

Updates

Mitigating Power-Outage Downtime

As a business, we have always prioritized staying online, but power infrastructure wasn't historically a major focus because grid outages were rare. However, severe storms across the U.S. have heavily impacted our services multiple times this year alone, making it clear that we needed a stronger safety net. To prevent future disruptions, we have successfully deployed an Uninterruptible Power Supply backup system for our core infrastructure. What this means for our operations:

  • Immediate Failover: If the building loses utility power, our server and internet will stay online without a second of interruption.

  • Buffer: The battery backup provides enough of a buffer for the restoration of power, even with an extended outage.

This upgrade directly mitigates our vulnerability to weather-related downtime, ensuring our business, and our services, remain resilient through the storm season.

Free Basic Plan for Students

Eligible U.S. students with a valid .edu email address can now get the Basic plan completely free of charge directly on the billing portal.

Public Wi-Fi Access Notice: Costco/Palo Alto Wi-Fi Resolution

Issue Summary

We recently received reports from users stating that QubitVPN was failing to connect while on public guest networks, specifically Costco Wi-Fi. Users attempting to connect encountered connection timeouts or were redirected to a "Web Page Blocked" screen when visiting vpn.qubitvpn.com.


Root Cause Analysis

Upon investigation, our team identified that the underlying firewall vendor powering Costco's guest network (Palo Alto Networks) had automatically flagged our domain (vpn.qubitvpn.com) under a temporary "grayware" classification.

Because corporate and public guest networks frequently apply aggressive threat-prevention policies to unverified or newly indexed domains, the firewall dropped the underlying secure signaling traffic on Port 443 before the VPN tunnel could initialize.


Resolution & Current Status

We immediately filed a formal false-positive recategorization appeal with Palo Alto Networks security research teams to clarify QubitVPN's status as a legitimate, secure utility.

  • Previous Classification: grayware

  • Updated Classification: computer-and-internet-info (Computer & Internet Security)

  • Release Version: Palo Alto Threat/URL DB 20261003.20056

The domain reclassification has been officially approved and published globally. Enterprise firewalls will automatically pull this update during their routine security definition syncs.


What You Need to Do

In most cases, no action is required on your end. QubitVPN will connect automatically on Costco Wi-Fi and similar public networks.

If you are still experiencing connectivity issues on a specific public Wi-Fi network:

  1. Flush your device's DNS cache to clear old blocked routes:

    • Windows: Open Command Prompt and run ipconfig /flushdns

    • macOS: Open Terminal and run sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

  2. Disconnect and reconnect to the Wi-Fi network to obtain a fresh lease.

  3. Open the QubitVPN Desktop App and click Connect.

Still having trouble? If you encounter a block screen on another public network, please take a screenshot of the block message and contact our support team so we can initiate a recategorization request with that network's vendor.

New Tokyo, Japan VPN Location

The new Tokyo, Japan VPN location is available starting from the Free Plan.

New VPN Locations

We have added the following public VPN locations:

  • 2 VPN Servers in Buffalo, NY (United States) - Available from Free Plan

  • 1 VPN Server in Frankfurt, Hesse (Germany) - Available from Free Plan

  • 1 Premium US VPN Server with a private location (displays "unknown" or a spoofed location) - Available from Basic Plan

The Premium VPN Server supports faster speeds as well as a private location, displaying "unknown" or a spoofed location. We have decided to start including Premium VPN Servers with the Basic Plan (Cost: $5/month) as it would make QubitVPN a leader in the budget VPN industry. We offer quality, for an affordable and comfortable price. Thank you for allowing us to serve you, as this would not be possible without you.

Account Management/Passkeys

We have created an account management dashboard.

Please visit account.qubitvpn.com to manage your QubitVPN account and add/remove passkeys.

Website Update

The QubitVPN website has been updated with a more polished design. The following have also been updated:

  • Links have been updated to work with the new QubitVPN v3.0

  • Subscrition Plans have been reworked

QubitVPN v3.0 Release

Release Date: August 18, 2026 Version: v3.0.0

We are rolling out a major structural upgrade to QubitVPN. This release replaces our previous isolated peer configurations with a zero-trust Mesh Networking Architecture and introduces Splicate Network Login for unified account management.


What’s New

Full Mesh Networking Architecture

Previously, all servers and paired clients operated in complete isolation, requiring separate domain routing and manual peer-to-peer setup. With this update, all servers, laptops, phones, and home infrastructure coexist securely under a single, encrypted QubitVPN Network.

  • Inter-Device Communication: Servers and client devices under the same account can now communicate directly across the mesh network using private internal IPs.

  • Unified Network Scope: Your remote devices and local servers talk to each other as if they were on the same physical router.

Simplified Splicate Network Login

We have eliminated the manual setup process of creating peer configurations in the dashboard, downloading configuration files, and uploading them to every device.

  • One-Click SSO Setup: You can now log into any QubitVPN or NetBird client using your single Splicate Network Account.

  • Automatic Device Provisioning: Signing in instantly authenticates the device and joins it to your account's private mesh network without manual key generation.


Comparison: Before vs. After

Feature
Before (v2.0)
Now (v3.0)

Network Layout

Isolated servers and clients

Full Mesh Network

Inter-Device Access

Blocked / Siloed

Direct device-to-device communication

Domain Management

Separate domain per server

Single unified network under one account

Device Onboarding

Download & import configuration files

Seamless Splicate Network Single Sign-On


Updated Guides

Check out our updated documentation to get started with the new mesh setup:

How to use

New Status Page

You may now view Splicate, QubitVPN, and DeployKey health status at status.splicate.net!

Free Plan No Longer Allows Disposable Emails

Although we never had a problem with people using disposable emails on the free plan, the free plan now blocks disposable emails during sign-up.

Free Plan Security Update

To keep up with security standards, the free plan now requires you to verify ownership of your email.

When you sign up for the QubitVPN free plan, a multi-digit code will be emailed to you. Please enter this code on the signup page when prompted.

You will not be able to continue the sign up process, until your email is verified.

Free Plan is Now Automated 🎉

We have automated the free plan provisioning! Want to sign up? Click here and click "Sign Up" under the free plan.

Enter your credentials and what port you want us to tunnel to (or leave blank to use VPN only), and your VPN/Tunnel will be ready in seconds! No more human review!

Updated qubitvpn.com Website

  • Added "Pricing" button in the navigation bar

  • Gold accents when hovering over navigation menu options

  • Minor design/accent changes to Premium plan in price table

  • Added Enterprise Plan

  • Noted support email in footer (support@qubitvpn.com)

Added Updates/Changelog to Documentation

Added Updates/Changelog to Documentation. You are currently viewing this page.

Dashboard Update

The new dashboard is now available on ALL QubitVPN Plans! Documentation has been updated.

Free Plan 2.0 Update

In this new version, you'll have a much simpler and easier to navigate dashboard. You will be able to create an account on your own that we can easily add your VPN client profile to. Thanks to this new dashboard, we will also be able to set up your VPN profile MUCH quicker. With this new update, we also have more activity monitoring such as connection location and specific user bandwidth usage. We can't see beyond that such as browser searches or anything similar but our ISP can, so be responsible. With all of these updates, we should be able to:

  • Cut processing time

  • Restrict users who are abusing the free plan and taking up bandwidth from others

  • Provide much quicker support

  • Help you navigate through the dashboard like it's nothing!

To sign up, please click here and click "Register Now (Apply)" under the Free plan.

Free Plan 2.0 Documentation

If you already registered for the old free plan version, feel free to register for the new one as well. Note: The old free plan is deprecated and we may reset it and update it to the new dashboard in the future.

Updates Page Created

This page of the documentation was created February 2nd, 2026. Any updates made before this date are not listed here.

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